Housekeeping

Housekeeping that keeps up with checkout

The front desk sees a guest waiting; the floor doesn't know the room is ready. Galaxy puts room status, cleaning tasks and turnovers on one live board — so a dirty room is never sold, and a clean one never sits empty.

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The whole hotel on one screen — live occupancy, arrivals and every OTA in sync

Syncs with every channel you already sell on

One inventory, synced in real time across every channel

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01Live room status — dirty, cleaning, ready, blocked
02Automatic turnovers the moment a guest checks out
03A housekeeping board your floor staff actually use
04No room sold before it's clean

A live room-status board the floor actually uses

The classic housekeeping failure is a communication gap: the front desk sees a guest waiting, but the floor does not know the room is dirty, or the room was cleaned an hour ago and nobody told reception. Galaxy puts room status on one live board shared between the desk and housekeeping: dirty, cleaning, ready, blocked. When a guest checks out, the room flips to dirty automatically and the turnover task appears. When it is cleaned and inspected, it flips to ready and is instantly sellable. No paper checklist, no shouting down the corridor.

No room sold before it is clean

Because housekeeping status is shared live with the front desk and the reservation calendar, a room that is not ready simply cannot be handed to an arriving guest, and a clean room never sits idle when there is demand. Supervisors can see the whole floor at a glance, assign turnovers and spot the room that has been sitting dirty too long. It is part of the same property management system that runs your front desk and billing, so status, occupancy and tasks all reference the same live data with nothing to reconcile.

One system, not five tools

Bookings, channels, billing and guests — the parts you need, working together.

Booking chart & front desk

A drag-and-drop calendar for the whole property — new bookings, room moves, check-in/out, holding space and overbooking alerts at a glance.

Guest experience & reviews

Automated WhatsApp messages, digital check-in, review requests and a 5-star reviews wall — turn stays into repeat guests.

Folios, GST invoices & payments

Per-room folios, split & multi-room bills, POS charges, GST-ready invoices and payment tracking — the full guest ledger in one place.

Real-time channel manager

One inventory, every OTA. Sell the same room on Booking.com, Agoda, Expedia, Airbnb, Goibibo & MakeMyTrip and never oversell — availability syncs the instant a booking lands.

FAQ

Housekeeping — questions hotel owners ask

How does a room become dirty in the system?

It happens automatically at checkout. The moment a guest is checked out, their room flips to dirty and a turnover task appears for housekeeping. You can also change status manually at any time, for example to block a room for maintenance.

Can floor staff update status from their phones?

Yes. Because the board is cloud-based, housekeepers can mark a room as cleaning or ready from any phone, and the front desk sees the change instantly. There is no need to walk back to reception to report each room.

Does it stop reception selling a dirty room?

It flags rooms that are not ready so the front desk does not assign them to an incoming guest by mistake. Only rooms marked ready are safe to hand over, which removes the awkward situation of sending a guest to an uncleaned room.

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