Front desk software your team will love

The front desk is where guests form their first impression, and a slow, clunky check-in undoes a good booking experience. Galaxy makes arrivals a one-tap job: pull up the reservation, assign or confirm the room, capture the guest details and hand over the key. Checkout is just as quick, with the folio already totalled and the GST invoice ready to print or share. When a queue builds up, you can let guests do the paperwork themselves through contactless check-in and the desk simply confirms. It all runs inside the wider hotel management system.

A front desk works best when it can see the whole property at once: who is arriving, who is leaving, which rooms are dirty and which are ready to sell. Galaxy puts that on one live board shared with the housekeeping team, so a room marked dirty is never handed to a guest and a clean room never sits empty. Because everything is cloud-based, the evening shift picks up exactly where the day shift left off, with every note, payment and pending task visible. Folios carry correct GST billing so nothing is fudged at handover.